Shipping policy
📦 Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email or SMS in case of significant delays.
🚚 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (0.5 Kg) | 3–5 business days | Rs. 209 |
| Standard Shipping (0.5 to 1 Kg) | 3–5 business days | Rs. 249 |
| Standard Shipping (1.1 to 2 Kg) | 3–5 business days | Rs. 359 |
Note: Delivery delays can occasionally occur due to unforeseen circumstances.
🌍 Shipping Locations
We currently ship to addresses within [Pakistan].
We do not ship to P.O. boxes or APO/FPO addresses.
📦 Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with your tracking number. The tracking number will be active within 24 hours.
❌ Shipping Restrictions
Some products may be restricted or unavailable for shipping to certain areas due to regional laws or courier limitations.
🚨 Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so we can evaluate the issue and make it right.
📞 Contact Us
For any shipping-related questions or concerns, please contact our support team:
📧 Email: info@tmvetstore.com
📞 Phone: +92 3256901010
🌐 Website: tmvetstore.com